Privacy

Last updated: 4 September 2026

What we collect

When you use the contact form or the chat assistant on this site, we collect the details you give us — usually your name, email address, which studio you’re interested in, and what your enquiry is about.

The site uses privacy-friendly, cookieless analytics that count page views without identifying you.

Health information

Please don’t send us health, injury or pregnancy details through this website. Our chat assistant is instructed not to record them, and our contact form asks you not to include them. Those conversations belong with your GP or physio, and with your studio manager in person at your induction.

The chat assistant

The assistant on this site is an AI. What you type is sent to an AI provider to generate a reply, and a transcript is emailed to the studio so a person can follow up. Please don’t type anything into it you wouldn’t put in an email.

What we do with your details

We use them to answer your enquiry and to arrange your induction. We don’t sell them or share them outside what’s needed to do that.

Getting your details removed

Email your studio — fanniebay@, zuccoli@ or casuarina@accesspilates.net — and we’ll remove them.

⚠️ Not signed off. This is a plain-English draft written during a speculative build, not legal advice. Access Pilates handles health-adjacent enquiries and should check its obligations under the Privacy Act 1988 before publishing this.